Privacy policy

 

Enzolt Energy Privacy Policy

At Enzolt Energy, your trust is our greatest asset. Protecting your privacy isn’t just a policy — it’s our promise. We handle your personal information responsibly, transparently, and in compliance with applicable data protection laws.

1. Information We Collect

We may collect the following information when you interact with us:

  • Personal Information: Name, shipping address, billing address, contact number, and email for processing orders.
  • Technical Information: IP address, browser type, operating system, and device identifiers, collected automatically when you browse our website to improve performance and security.
  • Transaction Details: Order history, payment method (processed securely; we do not store card details), and delivery information.
  • Optional Information: Data you share for product customizations, warranty registrations, or customer support.

2. How We Use Your Information

Your information helps us:

  • Process and deliver your orders quickly.
  • Send order confirmations, shipping updates, and important notifications.
  • Enhance your browsing, buying, and product usage experience.
  • Share product updates, offers, and news (only if you opt in).
  • Improve product quality, website performance, and customer support through analytics.

3. Information Sharing

We do not sell or rent your personal data.

We may share your information only with:

  • Trusted Service Providers: Payment processors, logistics partners, and IT providers for order fulfillment and service improvement.
  • Legal Compliance: When required by law, regulation, or legal process.

4. Cookies & Tracking Technologies

Our site uses cookies and similar technologies to:

  • Remember your preferences.
  • Improve site performance.
  • Show relevant content and offers (if you consent).

You can disable cookies in your browser, but some features may not work as intended.

5. Data Security

We protect your data with:

  • Encryption of sensitive information.
  • Secure servers and restricted access controls.
  • Regular security monitoring and audits.

6. Your Rights & Control

You can:

  • Access, update, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Request a copy of your data.

Contact us at info@enzolt.com or admin@enzolt.com for assistance.

7. Data Retention

We retain your information only as long as needed to:

  • Fulfil the purposes described in this policy.
  • Comply with legal and tax obligations.

After that, we securely delete or anonymize it.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a child has provided information, contact us for removal.

9. Third-Party Links

Our website may contain links to other websites or services. We are not responsible for their privacy practices and encourage you to review their privacy policies before sharing personal information.

10. International Data Transfers

Your information may be stored or processed outside your country. We ensure such transfers comply with applicable laws and maintain strong protection standards.

11. Grievance Officer

In compliance with Indian IT Rules:

Grievance Officer

Name: [Appointed Person Name]

Email: grievance@enzolt.com

Phone: +91-XXXXXXXXXX

Address: Enzolt Energy Pvt Ltd, [Office Address]

12. Policy Updates

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or technology. Updates will be posted here with the revised date.

Enzolt Energy — Powering the Future, Protecting Your Privacy.